Refund policy
Return Policy
We want you to be satisfied with your purchase.
Return Window
Customers may request a return within 3 days of delivery.
Eligible Returns
Items must:
- Be unused
- Be in original packaging
- Include all accessories and documentation
Non-Returnable Items
For food safety and health protection reasons, the following items are generally non-returnable:
- Perishable food products
- Fresh meat products
- Frozen food products
- Opened food items
- Customized products
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide supporting photos.
Refund Processing
Approved refunds are typically processed within 5 business days after inspection.
Contact
+1 (323) 660-0605